Refund policy

RISK OF DAMAGE IN TRANSIT

We carry the risk of loss or damage to the products until you receive them. The products belong to you when you have received them and have paid us in full. If you return the products to us for any reason, they will become our property and be at our risk from the time we receive them.


RETURNS

We hope you will be delighted with your purchase. However, if for any reason you are not completely satisfied we are happy to offer a refund on all goods returned to us within 28 days from the dispatch of order provided they are in the original packaging (where applicable), unused and in a re-saleable condition. Unfortunately we are unable to accept the return of goods that are printed to order or fabric unless faulty.

We recommend customers order samples before purchasing goods. Images online are as accurate as possible to match the product but can differ to those shown.

When you buy online you have additional rights as a consumer under the Distance Selling Regulations. If you as the purchaser notify us in writing to the email address or returns address below, of your wish to return an item within 7 working days of receiving it, we will refund you for both the purchase price and the delivery charge. Please make sure you take reasonable care of the item whilst it is in your possession, and that it's returned to us unused. Please use one of the following methods when returning goods together with the returns slip provided. For further assistance please contact studio@evespencer.com. 

Your statutory rights are not affected.